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Program error when clicking View/Edit
Last Post 08/18/2017 11:08 AM by SarahM. 15 Replies.
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Author Messages
Jennie
Yellow Warbler
Yellow Warbler
Posts:11


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12/30/2010 7:20 PM

    Jeff-

    When I click on the View/Edit button I recieve the following error message

         Run-time error '6':    Over flow.

    I click OK and the following error box shows up.

         C:\birdersdiary\BDv31\data\master35database.mdb is not valid path.  Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides.

    I have not done anything different to the computer when it was working fine and all the other tabs are working such as the "add". 

    Any suggestions on how to  fix this problem?

    Jen

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


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    12/31/2010 12:42 PM

    Hi Jen,

    Well - that is weird. But from somewhere deep in my frozen memory cells I do remember this happening once before to another customer. I just searched this forum and couldn't find it. You are running v3.6 - correct?

    Really weird. I should get onto your system and have a look. Can we do this in the next couple hours or else next week (M-F) sometime?

    Jeff

    Birder's Diary Technical Support
    Jennie
    Yellow Warbler
    Yellow Warbler
    Posts:11


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    12/31/2010 1:21 PM
    I am at work until 7pm est. I am free all day on tues, weds, thurs. Just let me know what time is good.

    Jen
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


    --
    12/31/2010 1:24 PM
    Tuesday. Please send me email on Tuesday when you are at your computer and we will set it up.

    Thanks,
    Jeff
    Birder's Diary Technical Support
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


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    01/04/2011 10:24 AM

    The problem ended up being that she had moved the View/Sightings Setup window way off to the left "1 e-20" or something like that.

    Fixed the following entry in the registry - see screenshot below

    Jeff

    Attachments
    Birder's Diary Technical Support
    Jennie
    Yellow Warbler
    Yellow Warbler
    Posts:11


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    01/04/2011 10:46 AM
    Jeff
    Went to use the Tax view again, and barely touched mouse and it moved like it did before and I can't seem to scroll and find it. How did you get it back so I can chase it down again

    Jen
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


    --
    01/04/2011 11:27 AM

    Hi Jen,

    Hmmm - what kind of mouse/track-ball do you have? It sounds very sensitive. Perhaps you should go through the Mouse setup under Windows (inside of Parallels on your MAC). To do this, open the Control Panel and choose "Mouse". In there you will find setting for toning down your mouse movement to a more manageable level.

    The good news is that I just updated v3.7 for this type of problem.

    Now - to get back your lost window; you should see a scroll bar at the bottom or right of your main BD window. Scroll it to the extreme limit and you will see your window - now move that window back to the upper left.

    Let me know if this doesn't make sense for you.

    Jeff

    Birder's Diary Technical Support
    Jennie
    Yellow Warbler
    Yellow Warbler
    Posts:11


    --
    01/04/2011 1:21 PM
    I tried to do what you said but the "Scroll" just keeps jumping back to the beginning and the screen is not there.

    As for the mouse, I am not sure what kind it is. The whole thing is a button. Acts like a track pad and a mouse at the same time. It came with my iMAC.

    Jen
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


    --
    01/04/2011 1:41 PM

    Hi Jen,

    Well - that's no fun. How about reconnecting to me as per the instructions this morning and let me take a look.

    Thanks,

    Jeff

    Birder's Diary Technical Support
    alancairns
    Peregrine Falcon
    Peregrine Falcon
    Posts:61


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    01/06/2011 2:58 PM
    I am familiar with this problem. I think it's related to the Apple Magic Mouse.

    Alan
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


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    01/06/2011 3:12 PM
    Magic indeed?

    Thanks Alan.

    Jeff
    Birder's Diary Technical Support
    SarahM
    Yellow Warbler
    Yellow Warbler
    Posts:14


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    08/15/2017 6:09 PM

    I am getting the same error message that Jen got in her 2010 post.

    I have Birder's Diary on my Mac in Parallels.  A few days ago I got a message saying Windows was installing updates.  When it was done, the Windows window wasn't showing anything in either the Windows or Mac toolbar.  I fussed with Parallels settings and shot myself in the foot.  I finally read the documentation and got things back to "normal."  Quicken works and Birder's Diary opens and works except for View Sightings.  It usually just closes the View Sightings Setup window and does nothing.  I uninstalled BDiary and reinstalled.  When I tried to restore the database from backup, it said it couldn't find the file.  I moved a backup to the \data folder and renamed it as instructed and it gave me the invalid path error message:  C:\Birder's Diary\BD V31\data\MASTER 35\database.mdb is not a valid path...."  Well of course it isn't!  Why is it looking for it?

    Parallels at one point created an [F] drive which it then couldn't find/use, so I deleted it.  I think it was created by my fussing around.  I have a functional [C] Windows 10 drive.  Don't know if the [F] drive is relevant. 

    Suggestions?

    Sarah

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


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    08/15/2017 8:20 PM
    Yikes. I'd better have a look at this tomorrow Sarah. Will you be around your computer at any time tomorrow?

    Jeff
    Birder's Diary Technical Support
    SarahM
    Yellow Warbler
    Yellow Warbler
    Posts:14


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    08/16/2017 1:00 PM

    I'll be here the rest of the day.

    Sarah

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7752


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    08/16/2017 1:21 PM

    Hi Sarah,

    Please send email to jeff@birdersdiary.com and include your phone number. And I will contact you to get this figured out.

    Thanks,

    Jeff

    Birder's Diary Technical Support
    SarahM
    Yellow Warbler
    Yellow Warbler
    Posts:14


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    08/18/2017 11:08 AM
    Problem resolved. The error was bogus; BDiary was seeing the database just fine. The View Sightings screen disappeared because I'd scrolled down in the BDiary screen and the View Sightings were accumulating off-screen. Embarrassing but it might save someone some grief.
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