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upgrade BD 3.6 to 4.x
Last Post 04/21/2017 10:50 AM by Jeff Jones. 5 Replies.
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Author Messages
Tom
House Sparrow
House Sparrow
Posts:8


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04/14/2017 9:46 PM
    Currently running 3.6.49 on XP computer Dell, have 3.0 CD, and want to put 4.x on HP running WIN 10. My plan is to load 3.0 on the HP from the CD, download 4.x onto HP, but liscense to activate, and transfer database to HP. Will this work?
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7578


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    04/15/2017 8:09 AM

    Hello Tom,

    No need to install v3 on new computer first. Simply install 4.x (need to purchase upgrade license of course).

    See step-by-step instructions for moving BD to a new computer here.

    Let me know if I can assist further.

    Jeff

    Birder's Diary Technical Support
    TMAXM
    House Sparrow
    House Sparrow
    Posts:2


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    04/18/2017 1:50 PM

     

    2:45pm 4-18-17

    I purchased license for BD 4 and tried to down load. I do have up to date Norton on my machine running up to date IE 11, and proceeded to download because in your note under the download button it says that Norton has changed their flags to allow a download with IE 11. Not so. I selected the download button, but the installer was locked out, quarantined, or deleted. I then turned off Norton, and tried again on the download page where my only option was to run the installer. When selected to run installer, Norton notification reappeared that file was a threat. Appears my next attempt is to turn Norton off and download installer again, but I do not have that choice on your download page. Advice? After this reply, I will shut down BD site, startup BD again and try download again. I am guessing BD has reset to allow another download.

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7578


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    04/18/2017 5:50 PM

    Hi Tom,

    Thank you for your purchase.

    You must disable Norton complete for the time it takes to download and install BD. I have no control over these companies. They are very hard to work with. They agree BD is not a threat, and then one week later flag it as a threat. 

    The problem is 100% Norton. BD has no virus. Simply completely disable Norton and you will be able to download and run the installer. Then you can re-enable Norton.

    Let me know if I can assist further with any of this.

    Jeff

    Birder's Diary Technical Support
    TMAXM
    House Sparrow
    House Sparrow
    Posts:2


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    04/20/2017 9:21 PM

    Jeff,

    Now have running 4.x.

    Latest Norton is not as easy to turn off as previous versions that required only a one menu choice.

    FYI.

    After choosing Security in my version 22.9.1.12, a Quick Controls popup window appears after choosing Settings that allows the turn off of incoming virus scans and the shutdown of the firewall. But that is not enough: had to select Firewall button in the popup, then select Intrusion and Browser Protection, then turn off Download Intelligence to allow run of installation.

    Tom  

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7578


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    04/21/2017 10:50 AM

    Thanks for the update Tom. I simply have no control over these companies and their products. I always recommend Microsoft's Windows Defender (aka Security Essentials). It is FREE. And it has no problem with Birder's Diary and is easy to disable when you need it disabled.

    These other products act more like viruses than the viruses they are intended to protect you from. 

    Jeff

    Birder's Diary Technical Support
    You are not authorized to post a reply.


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