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Application requires Administrator rights to overwrite OLE files
Last Post 01/15/2018 8:07 AM by Jeff Jones. 9 Replies.
  • Resolved: No
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Author Messages
johnwallace
House Sparrow
House Sparrow
Posts:7


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01/07/2018 4:13 PM

    I have Birder's Diary 4.0.   I just purchased BD 5.0 (and 3 taxonomies) and downloaded BDV50-nwsetup.exe per the instructions using  Google Chrome.   When I click BDV50-nwsetup.exe, the Birder's Diary logo temporarily appears and then I get the following message. 

    "ADMINISTRATOR RIGHTS REQUIRED"

    "APPLICATION REQUIRES ADMINISTRATOR RIGHTS TO OVERWRITE SOME OF THE OLE FILES.   PLEASE LOGON WITH AN ACCOUNT THAT HAS ADMINISTRATOR PRIVILEGES AND RERUN THE INSTALLATION"

    I checked my Birder's Diary program to verify the installation didn't take place -  it still shows that it is version 4.0.

    I get the same message whether or not I have disabled my Norton anti-virus.

    Do you have a solution to this problem?

    Thank you.

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7935


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    01/08/2018 9:19 AM

    Hello John,

    Thanks for posting. This seems to be a relatively new thing in Windows 10. Let me know if you are NOT running Win10.

    The only solution I have found is to open Windows Explorer and navigate to your Downloads directory where Chrome likely saved BDV50-nwsetup.exe. Right-click on that file and choose run as administrator. This will start the installation correctly.

    Let me know if I can assist further,

    Jeff

    Birder's Diary Technical Support
    johnwallace
    House Sparrow
    House Sparrow
    Posts:7


    --
    01/09/2018 5:24 PM

    Jeff -  your solution worked!   Thank you!

    johnwallace
    House Sparrow
    House Sparrow
    Posts:7


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    01/10/2018 8:36 AM
    Jeff - as I said in my previous reply, your solution worked and I was able to get BDV5.0 working. When I purchased the upgrade to BDV5.0, I also purchased the 2017 versions of ABA, AOS, and Clements/Cornell World. When I was originally unable to install BDV5.0, I went ahead and successfully loaded the 2017 ABA, AOS, and Clements/Cornell World, and I reconciled the sightings (e.g. Dusky vs. Sooty Grouse). Lastly, with your solution, I successfully installed the BDV5.0. FYI - I use Windows 10.

    I did NOTrun a backup after successfully installing BDV5.0.

    My problem is that after getting BDV5.0 working and with the ABA, AOS, and Clements/Cornell World taxonomies also installed and working, I saw that my apps still showed BDV3.7 and BDV4.0, so I unistalled them.

    When I tried BDV5.0 again, I received an error that said it couldn't find database.mdb under C:/Birders Diary/data. So I copied my backup database.mdb (from 1/7/2018) into C:/Birders Diary/data.

    The next time I tried to run BDV5.0 I received "Run Time Error 3024 - cannot find file C:/Birders Diary\Upgrade.mdb." When I looked at my backup I did find a upgrade.mdb, but the date for it was 10/23/2015, so I'm assuming it was the upgrade.mdb for either BDV3.7 or BDV4.0 - so I didn't load it.

    That is where I stand now. I guess that somehow my BDV5.0 relies on files from BDV3.7 and/or BDV4.0 and that upgrade.mdb might not be the only missing file or compromised element.

    Do you have suggestions on how best to resolve this issue?

    Thank you!
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7935


    --
    01/10/2018 8:59 AM

    Hi John,

    Sorry about this, but do NOT uninstall previous versions of BD. This message shows - not obvious - on the Add/Remove Programs window...

    Re-run the v5.0 installation from the Downloads page.

    Restore your latest backup.

    And unfortunately, now you will need to import the latest taxonomic lists and go through the reconcile process again; and activate your new licenses. 

    Do backups at every stage for safety's sake.

    Let me know if I can assist with any of this,

    Jeff

    Birder's Diary Technical Support
    johnwallace
    House Sparrow
    House Sparrow
    Posts:7


    --
    01/11/2018 8:38 AM

    Jeff -  even though some files got deleted when I uninstalled BDV3.7 and BDV4.0, the rest of BDV5.0 is still on my PC.   So I thought I should try to uninstall it before trying to download it again.

    However when I tried to uninstall it using the Windows 10 apps uninstall, I received the following message:

                                              "Windows cannot find C:\Birder~1\unwise.exe.  Make sure you typed the name correctly and try again"

    My research shows that unwise.exe is used in uninstalls.   Given all the confusing references to unwise.exe, and my very limited technical knowledge, I didn't want to just start randomly trying some of the proposed complex solutions.

    How do you think I should handle this?    Should I try to manually delete the C:\Birders Diary folder or do you think that poses additional problems?

    Thanks!   And sorry for not seeing the note about not removing previous versions...and dragging you into this.....

    johnwallace
    House Sparrow
    House Sparrow
    Posts:7


    --
    01/11/2018 8:43 AM

    Jeff  -  another question that pops up is that when I do get BDV5.0 successfully installed and copy in my backup database.mdb,  will there be my previous versions of the ABA and AOS taxonomies so that I can reconcile my sightings once I reload the 2017 taxonomies?

    Thank you

    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7935


    --
    01/11/2018 8:50 AM

    Hi John,

    Simply do as I stated above, run the Network Installation for v5.0 from the Downloads page on this site. Nothing else.

     

    • Re-run the v5.0 installation from the Downloads page.
    • Restore your latest backup.
    • And unfortunately, now you will need to import the latest taxonomic lists and go through the reconcile process again; and activate your new licenses. 
    • Do backups at every stage for safety's sake.

    And...

    when I do get BDV5.0 successfully installed and copy in my backup database.mdb,  will there be my previous versions of the ABA and AOS taxonomies so that I can reconcile my sightings once I reload the 2017 taxonomies?


    Yes.

     

    Jeff

    Birder's Diary Technical Support
    johnwallace
    House Sparrow
    House Sparrow
    Posts:7


    --
    01/12/2018 3:07 PM
    Jeff - all of my problems are resolved. Thank you for your help.
    Jeff Jones
    Great Gray Owl
    Great Gray Owl
    Posts:7935


    --
    01/15/2018 8:07 AM
    Great! Thanks for letting us know John.

    Jeff
    Birder's Diary Technical Support
    You are not authorized to post a reply.


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