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Lost My Activation?
Last Post 09/12/2019 6:46 AM by Jeff Jones. 2 Replies.
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Author Messages
David Parent
Brown Thrasher
Brown Thrasher
Posts:23


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09/10/2019 5:27 PM
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My 5.53 Birder's Diary stopped working for no apparent reason. I tried to use my 5.0 license ID and License Activation Password but no luck. It says I have a demo and need to buy a license. 

What am I doing wrong?

Dave Parent

 

David Parent
Brown Thrasher
Brown Thrasher
Posts:23


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09/11/2019 3:38 PM
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No need to respond. Fixed it by reloading v 5 and tax lists. Somehow my computer ate them. 

Jeff Jones
Great Gray Owl
Great Gray Owl
Posts:8002


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09/12/2019 6:46 AM
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Hi David,

Glad you are up and running. It sounds as if you may have installed v5.1, but only had a license for v5.0. The solution was to do what you did (revert to v5.0 by installing it) or purchase the v5.1 user license.

Let me know if I can assist with anything going forward.

Jeff

Birder's Diary Technical Support
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