Please setup an appointment for a Desktop Sharing Session first with Support via email at  support@BirdersDiary.com.

First, if you have Birder’s Diary v5.0 (build 43 or later) installed and working on your computer, then you can start Desktop Sharing via:

1. Run Birder’s Diary
2. Click on Help | Internet: Invite Support onto your System

Else, you can start your Desktop Sharing session by clicking on the button below and running the program file that is downloaded.