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[Solved] Data Entry Window freezes when clicking on Comment Button


Posts: 10
Topic starter
(@lecontes898)
Active Member
Joined: 2 years ago

I had a problem tonight while doing data entry with Birders Diary. I entered sightings yesterday and today so the program was working fine.

Then while entering sightings in the Sightings Entry - Keyboard window, I needed to go back and modify a Comment of a sighting displayed in the Sighting Entry Review window. I clicked on the sighting and then Edit. The window with the sighting information was displayed. I clicked on the Comments button to display the large window for comments and the Edit window froze. Nothing was active. I couldn't even close the window. The Icons across the top of the BD window were still active and I could use the End Program Icon to close out BD.

When the problem first occurred on closing BD I got the error message contained in file BD Error msg 1,jpg

I shut the computer down and went away for an hour. When I tried to reproduce the problem it still existed but the error message was different. The new message is contained in BD Error msg 2.jpg.

I can still enter data and BD works fine as long as I don't click on the Comment button in either the Sightings Entry - Keyboard window or when editing a sighting from the Sighting Entry Review.

I am currently running v5.2.61. I intended to up grade to v5.3 when I first got the message it was available, but got busy with other things and hadn't entered any birding data since mid November and I forgot about the new version. If you think doing the up grade would fix the problem I will do that but I wanted to check with you first.

BD Error msg 1
BD Error Msg 2
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2 Replies
Jeff
Posts: 478
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

Hi Paul,

Happy Holidays. Thanks for post, for all the details and the screenshots. It really helps.

Interesting that you get those errors when you Exit out of Birder's Diary.

But I think the solution here is probably a simple one.

The Edit screen should lock when you click on the Comments button. The problem is that the Comments window is coming up off the main BD window.

If this is the case, then you will get scroll bars at the bottom and/or the right of the main BD window as shown below.

image

Use those scroll bars to find your Comment window and move it into view alongside your Editor window.

I think that this is probably the problem and solution.

Let us know please.

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Posts: 10
Topic starter
(@lecontes898)
Active Member
Joined: 2 years ago

Jeff,

Many thanks for the clue.

I found the Coments Window minimized in the lower left hand corner of the BD Window.  Never thought the window could be minimized.

My BD is working fine and I don't get the error messages on closing.  I suspect the errors were generated because I had the Data Entry window up when closing BD.

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