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download issues
 
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[Solved] download issues


Posts: 10
Topic starter
(@magordon)
Active Member
Joined: 1 year ago

I upgraded to 5.2.  I downloaded the software and did the installation.  I opened BD right click as adminstartor but 5.2 did not show up.  I tried to activate my licence but got  undefined trigger code 14 

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2 Replies
Jeff
Posts: 438
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

Hi Mike,

Are you clicking on the new v5.2 round desktop icon? Under some circumstances the old square v5.1/5.0 shortcut is not removed. Sounds as if you might be clicking on the old 5.1/5.0 shortcut.

image

The error you get, undefined trigger code 14, would be consistent with this theory.

Let me know

Jeff

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(@magordon)
Joined: 1 year ago

Active Member
Posts: 10

I didnt see the new icon.  I was clicking on the old icon.  Thanks for your swift reply

Mike

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