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Error Message 3420
 
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[Solved] Error Message 3420

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Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

This has been fixed in Build 24, available now. 

Click on Help | Internet: Check for a program update to upgrade to build 24.

Thanks to Al for giving me time on his computer to figure this out. I couldn't get this to occur on any of my computers.

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Posts: 56
Topic starter
(@aldeboro)
Trusted Member
Joined: 2 years ago

Hello jeff,

This is to confirm that the fix works. I downloaded and installed Build 24 and got no error messages.

One question, during your time on my computer, you created a folder BDV53-build23.exe. It's an application file. Can I delete it as there is also a BDV53.exe folder?

Thanks for the help, Al

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Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

Oops! Both are files not folders; just to make sure we are talking about the same thing. 

And yes, you can delete BDV53-build23.exe. Sorry I forgot to clean that up.

And thanks for the update.

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Posts: 6
 TMK
(@tmk)
Active Member
Joined: 2 years ago

I installed Build 24 and the error is gone. Thanks.

Tim 

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