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Main menu Names do ...
 
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[Solved] Main menu Names do not work

7 Posts
2 Users
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Posts: 14
Topic starter
(@peibirder)
Eminent Member
Joined: 2 years ago

Good afternoon,

 

I noticed recently (now 5.2.28) that the file menu names at the top no longer work.

 

eg.: File, Features, Petey etc.

I click on them & nothing happens.

David Seeler

 

 

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6 Replies
Jeff
 Jeff
Admin
(@jeff)
Joined: 2 years ago

Creator & Technical Support
Posts: 625

@peibirder

Hi David,

Thanks for posting. Are you saying that the menu items are disabled; e.g. grayed-out?

When you start BD, do you get a popup saying that you are in Demo mode?

Can you post a screenshot of what you are seeing?

I am standing by...

Jeff

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(@peibirder)
Joined: 2 years ago

Eminent Member
Posts: 14

@jeff

 

Hi Jeff,

 

I checked the liscence page and I have a liscence - not demo.

 

The names are there - not greyed out.

1. When I click by mouse on say "File" - it backlights with a light blue,  but does not open. Same for the rest.

2. I then tried "ALT F" and the file menu opened.  If I used right / left / up / down I could move between the menu titles and sub-items.

3. Tried mouse again - clicking on each name and none open up.

DAvid Seeler

 

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(@peibirder)
Joined: 2 years ago

Eminent Member
Posts: 14

@jeff

 

Hi Jeff,

 

Reply # 2

 

As I was sitting here I decided to try clicking on the menu titles with the mouse again and the sub menus ARE NOW OPENING!

Wierd. Shoudl it reoccur I will let you know.

 

All the best

DAvid

 

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Jeff
 Jeff
Admin
(@jeff)
Joined: 2 years ago

Creator & Technical Support
Posts: 625

@peibirder

So all is good? Ok. Heavy neutrinos from the Andromeda Galaxy are the likely culprit. LOL

Let me know if it comes back.

Jeff

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(@peibirder)
Joined: 2 years ago

Eminent Member
Posts: 14

@jeff

 

It is.

 

I will let  you know if it returns,

 

All the best!

DAve

 

Reply
Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

David,

I should have added, if this is just because your installation reverted to Demo mode, you may have a corrupt license file, you may have changed system hardware, or antivirus software may be at fault.

If you just changed hardware, the license software will think you are on a new computer and revert to Demo mode. You can reactivate by running BD as administrator and activating your 5.2 user license again.

Let me know if it is something else,

Jeff

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