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New computer
 
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[Solved] New computer

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Posts: 1
Topic starter
(@swartzjd)
New Member
Joined: 3 years ago

I added a new computer and the functions have been disabled how do I enable the funtions?

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2 Replies
Jeff
Posts: 936
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi John,

I assume that you installed the latest version of BD onto this new computer, and that you then copied over your database from your old computer and put it in place (perhaps using the Restore feature).

The next step would be to start BD (right-click on the desktop icon and choose run as administrator) and then activate your latest Annual Everything License. Exit and restart BD normally, and all of your buttons should now be functional and good to go.

Let me know if this is still not working for you or if I got any of this wrong and we will go from there.

Thanks. 

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Jeff
Posts: 936
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi John,

I see that you had the fellas at Geek Squad install BD for you. Probably not a good idea. They seldom get anything other than the basic setup correct.

Be sure to follow the instructions here for moving BD to a new computer.

If needed, I can jump onto your compute and get everything running for you. Just let me know. Send email to support@birdersdiary.com. 

Thanks

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