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[Solved] Problem importing ebird .csv with Lifer Alert feature on

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Posts: 60
Topic starter
(@jdhoule01)
Estimable Member
Joined: 4 years ago

I am currently unable to properly complete imports of ebird lists in .csv format.  I am running Windows 10 Pro, and have just updated to BD6.1 Build 23.  I can import the first list but when the "Lifer Alert" window comes up Birder's Diary hangs, and will not respond to any commands.   In addition, the "Lifer Alert" window stays on screen even when I navigate to other apps.   Once this happens, the only way forward is to terminate BD using the Task Manager(or rebooting). When I reopen BD, the one list I started with has been imported correctly, but the .csv file has not been deleted, which is what I would have done if the process continued.  

When I  disable the Celebrate Lifers feature in View . . . Options . . .Petey-Lifers, this appears to bypass the problem. However, I do like  Lifer Alerts -they are fun.

When I last was doing imports in December, I was using a slightly older build of 6.1 In that version I could import multiple Ebird lists with Lifer Alerts without a hitch.  Unfortunately the newer build setup file has the same name as the older one that was working, so I overwrote it and cannot reinstall the older one to see if that fixes the problem. 

One annoying aspect of this is that I don't ever want to use the 'first time in 13 weeks' alert at all, and always turn it off in the  Celebrate Lifers feature in View . . . Options . . .Petey-Lifers.  This does not seem to affect the use of the '13 weeks' option when I import from eBird.  It is always on for the first list imported.   

 

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7 Replies
Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi David,

You have to respond to the "Lifer Alert" window by clicking on the "OK" or "Got It" button (can't remember the label on the button right now). Are you doing that? Nothing has changed with this functionality recently, that I remember.

As for the First time Seen in X Weeks feature and eBird imports, let me check on that and get back to you.

Let me know more about the Lifer Alert window hang please.

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(@jdhoule01)
Joined: 4 years ago

Estimable Member
Posts: 60

@jeff Yes, the "Got It Thanks" button is displayed, but clicking on it - or any any BD button -  has no effect.  The entire program is unresponsive.

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Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi David,

It appears that the "First Time Seen in X Weeks" feature has been stuck ON since v6.0. Will have that fixed in next release.

As for everything locking up on the Lifer Alert window, I think I am going to need to see this for myself on your computer. I don't have the issue and no one else is reporting it yet. Lots of things I need to check on, such as a) does this only happen on eBird imports, b) is there another hidden window that has the program locked, c) etc. etc. Please send me email at support@birdersdiary.com and let's schedule a time for me to see this on your computer please.

Thanks.

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Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

None of the settings under the Options dialog were being used. Typo since v6. Corrected in Build 24.

image

Now we have to figure out why your app is hanging on the Lifer Alerts. This sounds vaguely familiar, as if I encountered this in the past at some point but I can't find any record of it. It may have something to do with another message appearing and locking your window that you cannot see because the Alert window is covering it. See if you cannot find another message window being displayed behind other windows. This window may be locking BD due to this.

Let me know. 

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(@jdhoule01)
Joined: 4 years ago

Estimable Member
Posts: 60

@jeff I think your hypothesis of a concealed window having priortiy is a good one, but I can't check with BD completely locked up.  I cannot move the window to see if it is concealing anything.

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Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

FYI: Build 24 is now available.

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Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Was able to get onto David's computer this morning. It was a somewhat rare situation that allowed the info message at the end of the import to lock the program, but be hidden behind the Lifer Alert windows. I was able to dismiss it (OK button is the default button by simply pressing ENTER on the keyboard).

The problem is that he has "Do Not Grab Focus" selected on his Lifer Alert window and that it was positioned in the middle of the screen, such that it occludes the import info/summary message window at the end of the import.

image

Once we were able to see this, I moved the Lifer Alert window to the bottom right so that it no longer covers the import summary message and all works as expected. If the "Do Not Grab Focus" option was not chosen and the Lifer Alert window were not in the middle of the screen, he wouldn't have encountered this, and probably why no one else has reported this. Rare combination of events. 

I will look into ways of preventing this set of events from occurring in the future.

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