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[Solved] Run-time Error 70, Permission Denied


Posts: 4
Topic starter
(@calamanthus)
New Member
Joined: 2 weeks ago

I am attempting to get Birder's Diary running on my new laptop.  I have managed to get it to install after uninstalling Norton so that it would not block at every step!

When I attempt to run BD it crashes with 'Run-time Error 70 - permission Denied'.

I've seen some suggestions to get around this on the web but not sure if they are applicable in this case.

Euan

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Admin
(@jeff)
Joined: 1 year ago

Member
Posts: 299

@calamanthus

Hi Euan.

One common cause. 

Your database file is read only. In windows file explorer, right click on database.mdb and choose Properties. See if the read only bix is checked. This can hapoen sometimes when you restore/copy a backup file. 

Check that please and let me know.

Jeff

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Posts: 4
Topic starter
(@calamanthus)
New Member
Joined: 2 weeks ago

Thanks Jeff.

I checked the database as suggested (this was the database downloaded from the BD website with the trial version).  The read only flag was not checked.  I also tried replacing the database with my database from my old computer (read-only not checked).  In both cases the program came up immediately with run-time error 70.

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Admin
(@jeff)
Joined: 1 year ago

Member
Posts: 299

@calamanthus

Hi Euan.

Hmmm. Where exactly do you get this error? I assume on starting BD. Does the splash screen display? What's the last message you see on the splash screen?

Also don't uninstall but just run the installer again from this site.

Where are you installing BD to? Only in "C:\birders diary\". 

Is Norton still uninstalled? 

We will figure this out.

Jeff

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Posts: 4
Topic starter
(@calamanthus)
New Member
Joined: 2 weeks ago

Hi Jeff,

Apologies for the delayed response.

The error comes up almost immediately, before the splash screen so no other message.

I have tried reinstalling - Windows defender wanted to stop the download but I was able to step around that and it installed but did not install a new database.

Installed to c:\Birder's Diary (Accepted the defaults from the installer)

I've left Norton uninstalled for now.

Euan

Security settings:

The database security settings on the old computer where BD works are the same on the General Properties Screen (Read-only not checked) but on the security properties have the following categories:

Authenticated Users      Modify, Read & Execute, Read, Write

System                      Full Control, Modify, Read & Execute, Read, Write

Administrators             Full Control, Modify, Read & Execute, Read, Write

Users                          Read & Execute, Read

Authenticated Users not present on the new computer.

Computer specs.

Installed RAM    16.0 GB (15.8 GB usable)

Product ID          00325-96791-96049-AAOEM

System type       64-bit operating system, x64-based processor

Pen and touch   Touch support with 10 touch points

 

Edition  Windows 10 Home

Version 21H1

Installed on        ‎13/‎07/‎2021

OS build              19043.1110

Experience         Windows Feature Experience Pack 120.2212.3530.0

 

 

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Posts: 299
Admin
(@jeff)
Member
Joined: 1 year ago

Hi Euan,

I will be back from travelling on Tuesday. Let's setup some time where I can get onto your computer then. 

Jeff

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Posts: 4
Topic starter
(@calamanthus)
New Member
Joined: 2 weeks ago

Thanks Jeff.

What time zone are you in?  I am in Canberra, Melbourne, Sydney. UTC +10.

Euan

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Posts: 299
Admin
(@jeff)
Member
Joined: 1 year ago

Hello Euan,

I am UTC -5. You are 15 hours ahead of me. Please send email to me at support@birdersdiary.com when you get to your computer this coming Thu morning (for you). It will be Wed afternoon for me. And I will send instructions to let me onto your computer.

Jeff

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Posts: 299
Admin
(@jeff)
Member
Joined: 1 year ago

Update: Euan let me onto his computer today.

His permission and security is messed up on his computer. He re-formatted his disk and had Windows reinstalled. Something is amiss.

We did not have permission to create a file anywhere on his C drive. Including inside C:\Birder's Diary\.

image

Running BD in Admin mode (right-click on desktop icon and choose run as admin) allows him to use BD for now. 

But I suggested he contact a local PC support person to correct the security/permission settings on his C drive.

fyi

Jeff

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