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Hi Jeff:
Build 30 of 5.2
Several times after clicking to add sightings, I get a very quick message that says something about Overflow issues and runtime 06, and then the message goes and the program closes. The data appears to be saved, but obviously I am irritated by the program closure.
Richard
Dear Jeff:
I am in Checklist Entry. It does not happen every time, perhaps 1/3 of recent times and nothing has suggested itself as a correlation to me. It happens when I have completed a checklist, and I am clicking to add the sightings to my database, and as I noted, the sightings do appear to stick, the crash happening after the data is embedded. I could let you on.
Richard
OK.
Richard
Update:
One other customer with this problem.
Symptoms are:
- Seems to happen once per day no matter how many times he uses BD in a day.
- Has happened
- Pressing Add Sightings after Checklist Entry
- Pressing Ok when adding a new observer
- Pressing Update when editing a sighting
- Not reproducible
- On Windows 10
Let me know, Richard, if any of this sounds familiar to you.
I was on his computer and creating a test observer generated the RTE 6 error, but we couldn't get it to happen again no matter what we did with BD. So, he, as you, are keeping a log of what you did exactly each time before it happened, and let's circle back here and see if we can't figure this out.
One other note. I looked at the code behind Add Sightings, Create Observer, Edit Sighting, and cannot find similar foot prints in the code to say that the same thing is happening in the code. So, no help there.
Jeff
Hi Jeff:
I have done two short checklists. The first one crashed after I hit "Add Sightings"--I got a box with Run Time Error "6" Overflow, and after I hit "OK" on that box, it crashed. The data was saved.
The second one was normal.
Richard
Dear Jeff:
The second checklist worked fine.
The one that crashed earlier today was a list I did for yesterday, so I changed the date (I think the program had been open from the day before, but I don't remember). The location was the same for both lists. the observer was the same (only one observer is using the program, so it always is). The comment for all observations was the same for both. No trip has been involved. The second time was also today, and I used today's date, and it worked fine. I have had a crash a few days ago for only one species entered, I have had it crash with 35. All of these crashes have comes in the last week or so, shortly after I updated to 5.2; prior to that I was using the program most every day for one to several lists, short to long, without problem, using 5.1. I have Build 30 of 5.2. My Windows is 10.0.19041.
I will continue to keep track of what I do.
Richard
Ok - and now I have a Debug version of Birder's Diary (Build 31) available here. (Link has been removed as solution found. See below.)
Once you click on the link, it will download a file named BDV52-debug-rte6.zip.
- Copy that file to your C:\Birder's Diary\ directory.
- Rename your current BDV52.exe file to BDV52-Build31.exe
- Unzip the ZIP file and it will extract a file called BDV52.exe.
- Now continue to use BD as per normal, this file should be run when you double-click the BD desktop icon
If/when you get the RTE 6 error again during Sightings Entry Checklist (it only checks this functionality, not any place else in the program - fyi), instead of closing BD, it will alert you and ask that you email me the BDV5231.log file. Please do that and we might be able to figure out where this error is coming from.
Thanks.
Jeff
Hi Jeff:
I didn't get alerts about these new postings, so I just saw them. As reported early on, I am using checklist entry with an Arizona list. Only things sighted before coming up. Not using speech recognition.
As reported to support by e-mail, hitting the link in the e-mail did not produce a result to download.
Today I opened the program and did a number of "view sightings" searches to prepare lists to export to eBird; these (about a dozen) all went fine with no crashes. I closed the program and re-opened it later, did a checklist for today with no problem, another one locally, and returned to the first spot and added a couple of birds, all with no problems, and closed the program.
Richard
I found the problem! You all started to put me onto the problem when you mentioned that BD had been left up and running, perhaps for more than 12+ hours.
So I started BD last night, and entered a sighting. Then left it running until this morning. Then I attempted to close the Sightings Entry window and got the problem.
Analysis and fix coming today.
Stay tuned.
Jeff
Build 31 is now ready for download and installation.
Please upgrade to build 31 by
- Going to the Downloads page on this site, or
- Running BD and choosing Help | Internet: Check for a program update
Thanks for your help in resolving this.
Jeff