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Runtime Error '48' ...
 
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[Solved] Runtime Error '48' on program startup


Posts: 4
Topic starter
(@breiholz)
New Member
Joined: 4 months ago

I was getting this "Error loading DLL" error with 5.1, so I realized there was an update and upgraded to 5.2 only to get the same error. I ran the program as administrator. I was going to attach the most recent log files, but this won't let me. Let me know if you want all or part of them.

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6 Replies
Jeff
Posts: 355
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 1 year ago

Hi,

Thanks for posting. Hmmm. I would have recommended the upgrade to fix this issue. It usually resets the DLLs.

Are you getting any other info with this error message? Can you post a pic of the message? Is the DLL file specified?

Are you sure you are running v5.2.x when you get this message now? Sometimes, after installing v5.2, users are still running v5.1 via taskbar shortcuts, etc.

If you ZIP/compress the log files first, then you can attach them. 

Many things can cause DLL corruption or error loading: hardware failure, virus, and yes - most often - antivirus programs.

What version of Windows please?

But let's start with the questions above. We will figure it out. 

Thanks,

Jeff

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Posts: 4
Topic starter
(@breiholz)
New Member
Joined: 4 months ago

@jeff,

I shut off McAfee real-time scanning and firewall, which I'm pretty sure are the only virus stuff I have running. The error message is singularly uninformative (see embedded picture, which also shows I'm running the current version).

I'm running Windows 10 21H1, which is the current update.

I don't seem to be able to attach any file regardless of type. I'll try switching from Chrome to Edge and try there, but I'll send this much first. I it doesn't work there, I'll just copy and paste the log text.

image
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Posts: 4
Topic starter
(@breiholz)
New Member
Joined: 4 months ago

@jeff, I realized that I had installed the program on my D drive before I replaced C with a larger electronic disk, so I just tried a clean install on C, but had the same results. Here is the runtime log from that copy:

***********************************************************
[6/5/2021 210 PM] OPEN LOG FILE
Version 5.2.52
Path C:\Birder's Diary\BDV52
Database C:\Birder's Diary\data\database.mdb
MEMORY:
Memory in Use (%):'51'
Total Physical:'15.86G'
Avail Physical:'7.66G'
Total Virtual:'2G'
Avail Virtual:'1.92G'
Total Pagefile:'29.86G'
Avail Pagefile:'19.12G'
PROCESS MEMORY:
Page Fault Count:'2,623'
Peak Working Set Size:'9.78M'
Working Set Size:'9.78M'
Quota Peak Paged Pool Usage:'153.6K'
Quota Paged Pool Usage:'153.5K'
Quota Peak NonPaged Pool Usage:'11.9K'
Quota NonPaged Pool Usage:'11.9K'
Pagefile Usage:'2.12M'
Peak Pagefile Usage:'2.12M'
Number of Processors: 8
CPU Speed: 2.592 GHz
Disk Drive Free/Total: 96.34G / 231.76G
Database Version: 4.0
Database Name: C:\Birder's Diary\data\database.mdb
Database Size: 217.35M
Number of Sightings: 28
Number of Locations: 595
Number of Observers: 1
Number of Taxonomies: 28
Number of Checklist Records: 924,278
Number of Common Names: 111,548
Number of Names in EntrySearchAll: 213,804
Number of Classifications: 192,663
Number of Trips: 0
Number of User-defined Fields: 0
000.0582541
Time To Execute Log File Open and Gather Stats: 000.0582998
***********************************************************
[6/5/2021 210 PM] STARTING TIMER - 'Start BD_Main.Main()', TIMER PRECISION=0.0000001
[6/5/2021 210 PM] MARK TIME - 'Before show splash...' Lap: '000.0000123', Total: '000.0000169'
[6/5/2021 211 PM] MARK TIME - 'After Show Splash...' Lap: '000.8438028', Total: '000.8438496'
[6/5/2021 211 PM] MARK TIME - 'After SetWindowPos...' Lap: '000.0011659', Total: '000.8450013'
[6/5/2021 211 PM] MARK TIME - 'After updateMessage...' Lap: '000.0239998', Total: '000.8689925'
[6/5/2021 215 PM] MARK TIME - 'After PlayWavFile...' Lap: '003.5671578', Total: '004.4361548'
[6/5/2021 215 PM] MARK TIME - 'After CopyRegistry...' Lap: '000.0022359', Total: '004.4383869'

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Posts: 4
Topic starter
(@breiholz)
New Member
Joined: 4 months ago

@jeff, here is the install log. There seems to be a problem with 

Could not Self-Register: C:\Windows\System32\KEYLIB32.dll
Could not Self-Register: C:\Windows\System32\SKCA32.dll

I had noticed that the other day and located those files in \\Windows\sysWOW64

I naively copied the two files into System32, but that certainly didn't do any good.

40:37
Made Dir: C:\Birder's Diary
File Copy: C:\Birder's Diary\BDV52-round64.ico | 08-22-2020 | 1358 | | 12862 | 96bea30a
File Copy: C:\Birder's Diary\BDV52-round48.ico | 08-22-2020 | 1322 | | 7358 | b1a5a5ee
File Copy: C:\Birder's Diary\BDV52-round32.ico | 08-22-2020 | 1350 | | 3262 | de0908af
File Copy: C:\Birder's Diary\BDV52-round24.ico | 08-22-2020 | 1324 | | 1886 | 59d4f188
File Copy: C:\Birder's Diary\BDV52-round16.ico | 08-22-2020 | 1352 | | 894 | f485ff46
File Copy: C:\Birder's Diary\BDV52.exe | 05-13-2021 | 0950 | 5.2.0.52 | 21147648 | 2d4dc6da
File Copy: C:\Birder's Diary\BD52 Square 64.ICO | 08-11-2020 | 1454 | | 5694 | 6692db14
File Copy: C:\Birder's Diary\BD52 Square 48.ICO | 08-11-2020 | 1452 | | 3774 | de958b5b
File Copy: C:\Birder's Diary\Bd52 Square 32.ico | 08-11-2020 | 1446 | | 2238 | 7b5236cd
File Copy: C:\Birder's Diary\Bd52 Square 24.ico | 08-11-2020 | 1442 | | 1758 | 38106159
File Copy: C:\Birder's Diary\Bd52 Square 16.ico | 08-11-2020 | 1426 | | 1406 | 5874be0
File Copy: C:\Birder's Diary\BDSightingsReport.css | 09-20-2020 | 1934 | | 1778 | aaba9ebe
File Copy: C:\Birder's Diary\BD-DesktopSharing.exe | 02-20-2018 | 2156 | 12.1.25386.0 | 12212552 | a23112f1
[TimeStamp] After JPGs 06/05/21 1446
Made Dir: C:\Birder's Diary\help
File Copy: C:\Birder's Diary\help\BDV52.chm | 04-30-2021 | 1148 | | 16211496 | 986be131
[TimeStamp] Before OWC11.oca 06/05/21 1452
[TimeStamp] Before TaDa.wav 06/05/21 1452
File Copy: C:\Birder's Diary\Ta Da.wav | 02-16-2016 | 1404 | | 291306 | c0de7cff
File Copy: C:\Birder's Diary\schema.ini
File Copy: C:\Birder's Diary\jquery-2.1.0.min.js | 03-20-2015 | 1218 | | 83615 | 165b8f1a
File Overwrite: C:\Windows\System32\stdole2.tlb | 12-07-2019 | 0412 | 6.2.19041.1 | 16896 | 7158c75d
File Overwrite: C:\Windows\System32\olepro32.dll | 09-06-2020 | 1018 | 6.2.19041.84 | 84992 | efc6591
File Overwrite: C:\Windows\System32\oleaut32.dll | 05-13-2021 | 1958 | 6.2.19041.985 | 552448 | 5fb56a21
File Overwrite: C:\Windows\System32\asycfilt.dll | 12-07-2019 | 0432 | 6.2.19041.1 | 65536 | 7ab0f35b
File Copy: C:\Birder's Diary\BDRankReport.css | 03-18-2015 | 1422 | | 1395 | c3f09330
File Copy: C:\Birder's Diary\Diary-BirdSong.wav | 03-17-2005 | 1628 | | 266730 | aa67bae4
File Copy: C:\Birder's Diary\WiseUpdt.exe | 08-24-2020 | 1638 | 0.2.0.0 | 765826 | 81a91353
File Copy: C:\Birder's Diary\BDLocationsUpdate.csv | 11-03-2020 | 0948 | | 51667 | 118c7c13
RegDB Key: Software\Wise Solutions\WiseUpdate\AppPaths
RegDB Val: Birder's Diary 5.2
RegDB Name: c:\birder's diary\wiseupdt.exe
RegDB Root: 2
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val: 5.2.52
RegDB Name: Version
RegDB Root: 2
RegDB Old: 5.2.52
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val: http://www.BirdersDiary.com/DiaryKits/52/BDUpdate.cfg
RegDB Name: SettingsURL
RegDB Root: 2
RegDB Old: http://www.BirdersDiary.com/DiaryKits/52/BDUpdate.cfg
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val:
RegDB Name: UserName
RegDB Root: 2
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val:
RegDB Name: Password
RegDB Root: 2
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val: http://www.BirdersDiary.com
RegDB Name: WebPage
RegDB Root: 2
RegDB Old: http://www.BirdersDiary.com
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val: 1622922009
RegDB Name: LastCheck
RegDB Type: 3
RegDB Root: 2
RegDB Old: 1622596482
RegDB Key: Software\Wise Solutions\WiseUpdate\Apps\Birder's Diary 5.2
RegDB Val: 30
RegDB Name: CheckDays
RegDB Type: 3
RegDB Root: 2
RegDB Old: 30
Shell Link: C:\Users\Arlen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Birder's Diary\Check for updates....lnk
Link Info: C:\Birder's Diary\WiseUpdt.exe | | | 0 | 1 | 0 |
Shell Link: C:\Users\Arlen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Check for updates....lnk
Link Info: C:\Birder's Diary\WiseUpdt.exe | | | 0 | 1 | 0 | /C
File Copy: C:\Birder's Diary\Cowbell.wav | 06-30-1995 | 1038 | | 2144 | d3a8a2da
File Copy: C:\Birder's Diary\Credits.rtf | 08-30-2006 | 1050 | | 54513 | 7a473c31
[TimeStamp] Before Copy Existing Database 06/05/21 1453
[TimeStamp] After Copy Existing Database 06/05/21 1453
Made Dir: C:\Birder's Diary\data
File Copy: C:\Birder's Diary\data\database.mdb | 05-13-2021 | 0904 | | 227909632 | 98bcf38
File Copy: C:\Birder's Diary\Trip3Report.csv | 03-02-2006 | 1220 | | 567 | 5eb369b8
File Copy: C:\Birder's Diary\Trip2Report.csv | 03-02-2006 | 1210 | | 803 | 1f5ccb0d
File Copy: C:\Birder's Diary\Trip1Report.csv | 03-02-2006 | 1202 | | 406 | 35d330ac
File Copy: C:\Birder's Diary\upgrade.mdb | 01-22-2021 | 1502 | | 52277248 | 416b6ced
File Overwrite: C:\Windows\System32\INETWH32.dll | 08-04-2000 | 1830 | 7.0.133.0 | 49152 | a8512661
File Overwrite: C:\Windows\System32\Roboex32.dll | 07-24-2003 | 1904 | 12.0.392.0 | 1044480 | afb6dacd
File Copy: C:\Birder's Diary\BDV3ViewSightings.GRD | 12-15-2004 | 1456 | | 5250 | 9bd0f165
File Copy: C:\Birder's Diary\Default.grd | 03-06-2004 | 1230 | | 3593 | f85cf316
File Copy: C:\Birder's Diary\UDF.grd | 04-30-2021 | 1014 | | 1043 | 832eeca0
File Copy: C:\Birder's Diary\RSthings.grd | 12-09-2013 | 1112 | | 987 | 92ed5d2e
File Copy: C:\Birder's Diary\RSnames.grd | 12-09-2013 | 1112 | | 951 | 1dfd8e01
File Copy: C:\Birder's Diary\RSclassification.grd | 12-09-2013 | 1112 | | 1641 | e2571064
File Copy: C:\Birder's Diary\MatchThing.grd | 03-28-2016 | 1156 | | 1208 | bc08936d
[TimeStamp] After VB5DB.dll 06/05/21 1425
File Copy: C:\Birder's Diary\PeteyDont.wav | 06-30-1995 | 1038 | | 2144 | d3a8a2da
File Copy: C:\Birder's Diary\Petey.wav | 05-02-1996 | 0604 | | 5968 | a653219c
File Copy: C:\Birder's Diary\Import.mdb | 04-12-2016 | 1414 | | 1953792 | 8e8cbb17
File Copy: C:\Birder's Diary\Birders Diary.lf | 04-20-2012 | 1150 | | 3120 | d322f636
File Copy: C:\Birder's Diary\AllLocs.xml | 01-22-2012 | 2200 | | 6828 | 3e43cc85
File Copy: C:\Birder's Diary\ABA.xml | 01-18-2012 | 1154 | | 132355 | 1db6871f
File Overwrite: C:\Windows\System32\RichTx32.ocx | 03-09-2004 | 2038 | 6.1.97.82 | 212240 | a0b428ae
File Overwrite: C:\Windows\System32\vsprint8.ocx | 10-22-2003 | 1932 | 8.0.20041.108 | 417792 | b46bccd1
[TimeStamp] After SSTree.ocx 06/05/21 1426
File Overwrite: C:\Windows\System32\imagx6.dll | 09-21-2001 | 1234 | 6.0.0.0 | 557056 | 4ef32448
File Overwrite: C:\Windows\System32\mfc42.dll | 12-07-2019 | 0414 | 6.6.8063.0 | 978944 | 3f92ebab
File Overwrite: C:\Windows\System32\imagr6.dll | 09-21-2001 | 1202 | 6.0.0.0 | 569344 | dc537546
File Copy: C:\Birder's Diary\JTC2StateButton.ocx | 09-20-2002 | 0820 | 1.0.0.1 | 49152 | 97476f85
File Copy: C:\Birder's Diary\WebPro3.ocx | 07-20-2001 | 1628 | 3.2.3.0 | 1327104 | 13be1d1e
File Copy: C:\Birder's Diary\ssscrl30.OCX | 04-27-2000 | 1454 | 3.0.2.5 | 189896 | fcc8ba4
File Overwrite: C:\Windows\System32\PICN20.dll | 12-08-2003 | 1156 | 1.0.0.79 | 42496 | 6fd22d4a
File Overwrite: C:\Windows\System32\MSComCt2.ocx | 06-11-2008 | 1756 | 6.1.98.11 | 658432 | f4358208
File Overwrite: C:\Windows\System32\msvcrt.dll | 10-16-2020 | 1552 | 7.0.19041.546 | 343040 | b7b1677
File Overwrite: C:\Windows\System32\vsrpt8.ocx | 10-22-2003 | 1944 | 8.0.20041.124 | 475136 | 33a42349
File Overwrite: C:\Windows\System32\MSMask32.ocx | 03-09-2004 | 0000 | 6.0.84.18 | 167968 | 4da740ca
File Copy: C:\Birder's Diary\ssresz30.OCX | 04-27-2000 | 1410 | 3.0.2.5 | 148936 | 6874df50
File Overwrite: C:\Windows\System32\vsdraw8.ocx | 10-22-2003 | 1944 | 8.0.20041.108 | 225280 | 2b9800fe
File Overwrite: C:\Windows\System32\ImagXpr6.dll | 08-02-2001 | 1502 | 6.0.0.0 | 316696 | 88fe7a23
File Overwrite: C:\Windows\System32\TabCtl32.ocx | 03-09-2004 | 0100 | 6.1.97.82 | 224016 | ec11b6a2
File Copy: C:\Birder's Diary\sssplt30.OCX | 04-27-2000 | 1446 | 3.0.2.5 | 177608 | 2d26e1cc
File Overwrite: C:\Windows\System32\scrrun.dll | 09-06-2020 | 1018 | 5.812.10240.16384 | 172032 | 93a085f0
File Copy: C:\Birder's Diary\SSCala32.ocx | 03-15-1999 | 1314 | 1.0.8.2 | 484128 | dc27000c
File Copy: C:\Birder's Diary\SSCalb32.ocx | 03-15-1999 | 1350 | 1.0.8.2 | 328480 | 24b2b8e6
File Overwrite: C:\Windows\System32\MSDBRPTR.DLL | 02-23-2004 | 0100 | 6.1.97.82 | 322560 | 9628034d
File Overwrite: C:\Windows\System32\ssfm1032.dll | 09-22-1998 | 1038 | 1.0.0.10 | 76288 | 8dd7a199
[TimeStamp] After PICN8220.ssm 06/05/21 1427
RegDB Key: Software\Birders Diary
RegDB Val: C:\Birder's Diary
RegDB Name: MainDir
RegDB Root: 1
RegDB Old: D:\Birder's Diary
RegDB Key: Software\Birders Diary\Settings
RegDB Val: True
RegDB Name: ForceDBUpgrade
RegDB Root: 1
RegDB Old: True
RegDB Key: Software\Birders Diary\Settings
RegDB Val: True
RegDB Name: OptimizeDatabaseSearch
RegDB Root: 1
RegDB Old: True
SYSTEM HAS WINDOWS 95 SHELL INTERFACE
Shell Link: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Birder's Diary\Desktop Sharing.lnk
Link Info: C:\Birder's Diary\BD-DesktopSharing.exe | | | 0 | 1 | 0 |
Shell Link: C:\Users\Arlen\Desktop\Birder's Diary v5.2.lnk
Link Info: C:\Birder's Diary\BDV52.exe | C:\Birder's Diary | C:\Birder's Diary\BDV52-round64.ico | 0 | 1 | 0 |
Shell Link: C:\Users\Arlen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Birder's Diary\Birder's Diary v5.2.lnk
Link Info: C:\Birder's Diary\BDV52.exe | C:\Birder's Diary | C:\Birder's Diary\BDV52-round32.ico | 0 | 1 | 0 |
[TimeStamp] Before Self-Register OCX/DLL/EXE 06/05/21 1427
Self-Register: C:\Windows\System32\oleaut32.dll
Self-Register: C:\Windows\System32\olepro32.dll
Self-Register: C:\Windows\System32\stdole2.tlb
Self-Register: C:\Windows\System32\msvbvm60.dll
Self-Register: C:\Windows\System32\mfc42.dll
Self-Register: C:\Windows\System32\MSCOMCTL.OCX
Self-Register: C:\Windows\System32\COMDLG32.OCX
Self-Register: C:\Windows\System32\Owc11.dll
Self-Register: C:\Windows\System32\Mschrt20.ocx
Self-Register: C:\Windows\System32\wiaaut.dll
Self-Register: C:\Windows\System32\msxml6.dll
Self-Register: C:\Windows\System32\cdosys.dll
Self-Register: C:\Windows\System32\stdole2.tlb
Self-Register: C:\Windows\System32\olepro32.dll
Self-Register: C:\Windows\System32\oleaut32.dll
Self-Register: C:\Windows\System32\asycfilt.dll
Self-Register: C:\Windows\System32\sssplt30.ocx
Self-Register: C:\Windows\System32\ssscrl30.ocx
Self-Register: C:\Windows\System32\dzactx.dll
Self-Register: C:\Windows\System32\vbscript.dll
Self-Register: C:\Windows\System32\triedit.dll
Self-Register: C:\Windows\System32\dhtmled.ocx
Self-Register: C:\Windows\System32\Msinet.ocx
Could not Self-Register: C:\Windows\System32\KEYLIB32.dll
Could not Self-Register: C:\Windows\System32\SKCA32.dll
Self-Register: C:\Windows\System32\fxsnd50g.ocx
Self-Register: C:\Windows\System32\ssmedt32.dll
Self-Register: C:\Windows\System32\RichTx32.ocx
Self-Register: C:\Windows\System32\vsprint8.ocx
Self-Register: C:\Windows\System32\SSTree.ocx
Self-Register: C:\Windows\System32\mfc42.dll
Self-Register: C:\Birder's Diary\JTC2StateButton.ocx
Self-Register: C:\Birder's Diary\WebPro3.ocx
Self-Register: C:\Birder's Diary\ssscrl30.OCX
Self-Register: C:\Windows\System32\SSDW3B32.ocx
Self-Register: C:\Windows\System32\MSComCt2.ocx
Self-Register: C:\Windows\System32\vsrpt8.ocx
Self-Register: C:\Windows\System32\MSMask32.ocx
Self-Register: C:\Birder's Diary\ssresz30.OCX
Self-Register: C:\Windows\System32\fxvid50g.ocx
Self-Register: C:\Windows\System32\ssprn32.dll
Self-Register: C:\Windows\System32\ssa3d30.OCX
Self-Register: C:\Windows\System32\vsdraw8.ocx
Self-Register: C:\Windows\System32\fxtmr50g.ocx
Self-Register: C:\Windows\System32\ImagXpr6.dll
Self-Register: C:\Windows\System32\TabCtl32.ocx
Self-Register: C:\Birder's Diary\sssplt30.OCX
Self-Register: C:\Windows\System32\scrrun.dll
Self-Register: C:\Windows\System32\SKCL.DLL
Self-Register: C:\Birder's Diary\SSCala32.ocx
Self-Register: C:\Birder's Diary\SSCalb32.ocx
Self-Register: C:\Windows\System32\MSDBRPTR.DLL
Self-Register: C:\Windows\System32\fximg50g.ocx
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: 5.2
RegDB Name: DisplayVersion
RegDB Root: 2
RegDB Old: 5.2
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: www.BirdersDiary.com
RegDB Name: HelpLink
RegDB Root: 2
RegDB Old: www.BirdersDiary.com
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: Jones Technologies LLC
RegDB Name: Publisher
RegDB Root: 2
RegDB Old: Jones Technologies LLC
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: www.BirdersDiary.com
RegDB Name: URLInfoAbout
RegDB Root: 2
RegDB Old: www.BirdersDiary.com
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: C:\Birder's Diary\BDV52-round64.ico,-0
RegDB Name: DisplayIcon
RegDB Root: 2
RegDB Old: D:\Birder's Diary\BDV52-round64.ico,-0
GROUP = C:\Users\Arlen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Birder's Diary
CGROUP = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Birder's Diary
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: Do not remove previous versions. Save a copy of your database before uninstalling.
RegDB Name: Comments
RegDB Root: 2
RegDB Old: Do not remove previous versions. Save a copy of your database before uninstalling.
RegDB Key: Software\Microsoft\Windows\CurrentVersion\Uninstall\Birder's Diary 5.2
RegDB Val: support@BirdersDiary.com
RegDB Name: Contact
RegDB Root: 2
RegDB Old: support@BirdersDiary.com
[TimeStamp] Ending Installation 06/05/21 1439
User Rights: Admin

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Jeff
Posts: 355
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 1 year ago

Hi, I should get onto your computer and get things running.

Please send email to support@BirdersDiary.com so we can arrange a time to do this. It shouldn't take long. 

Thanks,

Jeff

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Jeff
Posts: 355
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 1 year ago

Update: Got onto Arlen's computer today and resolved the problem. The DLL it is complaining about is DAO360.dll. This is usually found and activated in \Program Files\Common Files\Microsoft Shared\DAO\. For some reason, it was accessed fine early in the startup for Birder's Diary, but later it could not find the same file when looking for it.

The solution was to take a copy of DAO360.dll from the above directory and drop it into C:\Birder's Diary\. Windows looks for and finds the dll file in there when it fails to find it elsewhere; and failing to look in the proper directory where it found it previously. You do not have to Register the dll after placing a copy in the BD directory.

This is usually caused by 3rd party software redefining the path to this DLL. But we are unsure in this case what is causing this.

FYI

Jeff

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