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[Solved] Runtime Error at Startup

4 Posts
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Posts: 25
Topic starter
(@aitona)
Eminent Member
Joined: 4 years ago

Hi Jeff. I was importing  a sightings report from ebird when the power went out and our router shut down. I finished adding the new location info and then shut down BD since my laptop battery was very low. When power was restored I re-started my laptop and tried to open BD but now I am getting a runtime error (see attached file).

My latest BD backup is from yesterday.

Should I just download BD again from the website and then do a restore of my database to resolve this issue?

runtime error

 

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3 Replies
Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi Brian,

No. Reinstalling BD is not the solution yet. I don't even know what might be triggering this message.

If you dismiss this error, can you use BD?

When do you get this error exactly? Would be nice to see a whole screen shot with this error on it. I am interested in the scroll bar at the bottom and it's location in the startup process.

Let's start here.

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Posts: 25
Topic starter
(@aitona)
Eminent Member
Joined: 4 years ago

Hi Jeff.  This error msg was appearing when BD was starting, not sure if it was before any of the startup screen loaded. I just tried to fire up BD to review the point at which this msg appeared and lo and behold BD started up without incident. The work I had done y'day with new trip, location and data import was all there. I am at a loss to explain what may have happened. I am currently in a location with spotty Internet as well as depending on CFE to keep the lights on, so it may have been a router issue. Does BD try to phone home at startup?

Also, my old laptop battery is very weak so that may have caused a problem with Windows.

Anyway, in the words of the late great Rosanna Roseanna Danna 'Nevermind!. and please accept my apologies for crying wolf.

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Jeff
Posts: 990
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 4 years ago

Hi Bill,

Ha ha ha! Love Rosanna Roseanna Danna! Yes, this problem can occur when you have, but then lose, internet connection during BD startup.

Glad all is working now. Let me know if I can assist with anything further.

Take care.

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