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[Solved] The program is closing after every species during taxonomic list update reconciliation.

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Posts: 3
Topic starter
(@cchianese)
Active Member
Joined: 3 years ago

The program is closing after every species during taxonomic list update reconciliation.  After each species I must restart the program.  Current BD version is 6.0.21, Clements 2021 to Clements 2022. 

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Jeff
Posts: 687
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 3 years ago

Hi Clay,

Thanks for posting and so sorry about this.

I have seen this on one or two other customer systems, but no one else! 

I have found that if you disable one or both of the checkboxes shown below, the problem goes away. I think it might be the "Auto Return When Complete" checkbox being checked, but not sure. You might try that first.

image

Please try that and get back to me.

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(@cchianese)
Joined: 3 years ago

Active Member
Posts: 3

@jeff - no error message was displayed.  After processing about 6 species the issue resolved.  The only thing I did was run a report before starting to reconcile again.

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Jeff
 Jeff
Admin
(@jeff)
Joined: 3 years ago

Creator & Technical Support
Posts: 687

Posted by: @cchianese

@jeff - no error message was displayed.  After processing about 6 species the issue resolved.  The only thing I did was run a report before starting to reconcile again.

Darn it! That is the same as a couple other customer systems. It doesn't allow me to track down the problem.

In Build 22 (not yet released) and later I have built in some more extensive error checking that will hopefully show me where this is occurring if encountered again.

Closing for now.

 

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Jeff
Posts: 687
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 3 years ago

One other thing... are you getting an error msg when this happens? If so, please post the complete/entire text of the message, or post a screenshot (preferred) of it.

Thanks. 

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