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Update Download Err...
 
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[Solved] Update Download Error


Posts: 43
Topic starter
(@aldeboro)
Eminent Member
Joined: 1 year ago

Hello Jeff,

I checked for updates, today, and BD initiated the action to install but an error message popped up indicating the EXE could not be opened and nothing would load. I clicked on OK and the screen closes. See attached screenshot.

Regards, Al

 Update download error
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4 Replies
Jeff
Posts: 355
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 1 year ago

Hi Al,

This seems to be a problem with the move to the new host provider. 

Please upgrade in this instance by going to the Downloads >> 
Birder's Diary Program page on this site and clicking on the download button.

After that, the Check For Program Update feature in BD should work again.

That should fix it.

Jeff

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Posts: 43
Topic starter
(@aldeboro)
Eminent Member
Joined: 1 year ago

Jeff,

I downloaded the update and used the "run" option. It opened and installed to BD. I now have BD 5.1 v102. I didn't use the "check for updates" feature so don't know if it works.

 

Al

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Jeff
Posts: 355
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 1 year ago

Thanks for the update Al.

Go ahead and check the Help >> Internet: Check for a program update feature to ensure it is now working. You should get the message that you are up to date

Jeff

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Posts: 43
Topic starter
(@aldeboro)
Eminent Member
Joined: 1 year ago

Jeff,

I "Checked For a Program Update" and got the "You Are Up To Date" message.

Ill see what happens on the next update, Al

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