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V6 Install issues
 
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[Solved] V6 Install issues

8 Posts
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Posts: 2
Topic starter
(@suzymurphy)
New Member
Joined: 2 years ago

Windows 10 PC with Windows defender only security. Answer RUN anyway to security message- get about 3/4 done when get error: C:\BirdersDiary\data\database.mbd could not be opened. What to do? 

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(@suzymurphy)
Joined: 2 years ago

New Member
Posts: 2

Thanks. I closed the program. Then downloaded and ran the new installer. When i re-opened: V6!

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Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

Hi Susan,

Thanks for posting.

This means that you still have BD (v5.3) running in the background. Please close BD and restart the installation.

Let us know please.

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Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

And thanks for posting the complete details of the error message. It always helps make diagnosis much easier. 🙂

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Jeff
Posts: 625
 Jeff
Admin
(@jeff)
Creator & Technical Support
Joined: 2 years ago

Update: created Build 2 just now that correctly checks for BD running in the background and asks you to close it if so. No need to upgrade to Build 2 if you are already at Build 1. The only change is to the installer program.

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Posts: 9
(@bakerjc)
Active Member
Joined: 2 years ago

I can't download the 6.0 installer. (Windows 11 with Windows Defender). Instead of the BVxxx.exe file, I get "Unconfirmed 182739.crdownload". I told Microsoft I believed the file was safe, but it made no difference. Do I have to disable Windows Defender? If so, how?

Thanks.

John Baker

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Posts: 9
(@bakerjc)
Active Member
Joined: 2 years ago

Never mind. V6.0 now downloaded. Problem was not Windows Defender, but Microsoft's poor instructions.

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Jeff
 Jeff
Admin
(@jeff)
Joined: 2 years ago

Creator & Technical Support
Posts: 625
Posted by: @bakerjc

Never mind. V6.0 now downloaded. Problem was not Windows Defender, but Microsoft's poor instructions.

Hi John,

Yep - they keep making it harder to download and use software; all in the name of trying to keep you safe. Glad you figured it out. You just have to keep poking and prodding and telling it to Run Anyway.

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